No two people have the same health history, so no single supplement is right for everyone. Ask your practitioner what fits you; these answers cover ordering from us.
Ordering
Why can't I see the price on some products?
Those brands restrict sales to approved accounts. See Practitioner-only brands to unlock them.
How do I unlock practitioner-only brands?
Create a free account and tell us which products you take and the practitioner who recommended them. We'll email you when access is open.
Which payment methods do you accept?
Major credit cards and the wallets shown at checkout. See Payments & security.
Shipping
Do you offer free shipping?
Yes, on U.S. orders of $75 or more. See Shipping.
How do I track my order?
You'll get a tracking email when your order ships. Signed-in customers can also see orders under Order status.
Do you ship outside the U.S.?
Yes, for most products. Pure Encapsulations ships to U.S. addresses only. See International orders.
Do probiotics need to ship cold?
Most don't; check the storage line on the product page.
Returns and help
Can I return a product?
See Returns & refunds for the current policy.
Can Dr. Tom recommend products for me?
We can't give personal health advice through the store. Ask your own practitioner.
How do I reach you?
Email admin@clinicalnutritioncenters.com or call (724) 591-8126. See Contact us.
