- Contact Us
Customer Phone calls are answered when possible from Monday-Friday 2:00-4:00 PM Eastern Standard Time (USA) when our staff is able to answer incoming telephone calls. If our staff is working with a walk-in client or is currently on another telephone call we cannot answer the phone at that time. Please leave a detailed message and staff will return phone calls or inquires within 1-3 business days.
We prefer all contact be first attempted through emailing us by using the CNC website's messenger access available to you once you are logged into your account.
So please log into your account first and search for the area or feature allowing you to send a message to us. Use this method to contact us for quicker customer service.
Address:CLINICAL NUTRITION CENTERS101 SMITH DRIVESuite 7Cranberry Twp., PA 16066
Toll-Free Telephone: 855-326-8449 Calls only taken between 2-4PM M-F excluding Holiday weeks.
Again, please log into your account to use the CNC website's messenger service which will be your fastest form of written communication. Our messenger service uses the customer's email address and CNC's email address to as secondary communication methods, but allows CNC to keep all written communications within the customer's CNC account and order system. We prefer you do not direct email us, but if you have no access to your CNC account for some unusual reason, you may direct email us. If you do not receive a email response within 1-2 business days, please call us as we have not received the email.